Troubleshooting

Fix problems and look things up: errors, glossary and FAQ.

Troubleshooting

Most IRC problems show up as a short message from the server. Find yours below.

Connecting

You seeWhat it means and what to do
Cannot connect / connection refusedCheck your internet connection and the server address and port. Try the encrypted port (6697) or the plain one (6667), and try again in a few minutes in case the server is busy.
Connection timed out / ping timeoutThe connection dropped. Reconnect. If it keeps happening, check your Wi-Fi or switch networks. A Session Keeper keeps your seat warm while you are away.
Connection throttled / reconnecting too fastNetworks limit how quickly you can reconnect. Wait a minute or two before trying again.
You are banned from this serverYour address is blocked on the network. Contact the network's staff through its website for details.
Certificate or protected-connection warningThe server's certificate could not be verified. Only continue if you trust the network and the address you typed.

Nicknames

You seeWhat it means and what to do
Nickname is already in useSomeone on that network has it. Pick another with /nick newname. If it is your registered nickname, see "Registering and protecting your nickname".
Erroneous nicknameThe nickname uses characters or a length the network does not allow. Use letters, digits and the symbols listed under "Connecting to a network".
Nickname change too fastWait a little and try again. Many networks limit how often you can change nickname.
This nickname is registered. Please identifyThe nickname belongs to someone, perhaps you. Sign in with your password, or choose another nickname.

Joining rooms

You seeWhat it means and what to do
Cannot join: invite only (+i)The room needs an invitation. Ask an op to /invite you.
Cannot join: bad channel key (+k)The room is password-protected. Join with /join #room key.
Cannot join: you are banned (+b)An op has banned your address. Ask politely, in private, through a room op or the network's help room.
Cannot join: channel is full (+l)The room has reached its user limit. Try again later, or ask an op.
Cannot join: you need to be registered (+r)The room only lets in people with a registered, signed-in nickname. Register and sign in.
Too many channelsYou have joined the maximum number of rooms the network allows. Leave one with /part.
No such channelThe room does not exist, or its name has a typo. Check the name and the leading #.

Chatting

You seeWhat it means and what to do
Cannot send: the room is moderated (+m)Only ops and voiced members can talk right now. Wait, or ask an op for voice.
Cannot send: no external messages (+n)You are not in the room. Join it first.
You were kickedAn op removed you, with a reason. You can rejoin, but read the topic and rules first.
Excess flood / you were disconnected for floodingYou sent too many lines too quickly. Use a paste site for long text.
You do not have operator statusOnly ops can use that command in this room. Ask an op, or check that your name shows @.
No such nick/channelThe person is not connected, changed nickname or is not in that room. Try /whois or /whowas.
Nobody answersRooms are slow at times. Keep the window open, repeat your question once after a while, and be patient.
Missing messages after reconnectingIRC does not store history by default. Use a Session Keeper, or a network that replays history.
Still stuck. If nothing here matches, run /msg NickServ HELP for nickname problems, or ask in the network's help room, which is listed on its website. Textce also shows server notices in the network's Status view.

Glossary

Network
A group of linked servers that share rooms and nicknames, such as Libera.Chat or EFnet.
Server
One computer on a network. Textce connects you to one of them.
Channel / room
A shared conversation, named with a leading #.
Nickname
The name others see. Unique on a network at any moment.
Hostmask
A person's address in the form nick!user@host. Bans match on it.
Cloak
A network feature that replaces your real host in your hostmask with a generic one.
Topic
The line at the top of a room describing it or setting its rules.
Op (operator)
A moderator of a room, shown with @. Can set modes, kick and ban.
Voice
A + marker that lets someone talk in a moderated room.
Mode
A switch on a room or a person, set with /mode. Examples: +k, +i, +m, +o.
Key
The password for a room locked with +k.
Invite
An invitation to join a room, sent with /invite. Required for invite-only rooms.
Kick
Remove someone from a room. They can rejoin.
Ban
Block a hostmask from joining or talking in a room.
Private message (PM, query)
A one-to-one chat started with /msg.
Notice
A message that does not open a chat window, often used by services and bots.
Services
Network-run helper bots such as NickServ and ChanServ.
NickServ
The service that registers nicknames and signs you in.
ChanServ
The service that registers rooms and remembers their ops and settings.
Whois
A lookup of someone's details, with /whois.
Flood
Sending many lines very quickly. Most networks disconnect floods.
Ping timeout
A dropped connection, because the server stopped hearing from your client.
IRCv3
A set of modern extensions to IRC, such as SASL, accurate timestamps and friend notifications.
SASL
A sign-in method that identifies you while connecting.
CAP
Capability negotiation: how a client and a server agree on which IRCv3 features to use.
Session Keeper
An optional program, also known as a bouncer, that stays connected while you are away and summarizes what you missed. Also called an IRC bouncer. ZNC and Soju are two popular ones.

FAQ

A modern app for Internet Relay Chat — the open, volunteer-run chat that has been going for decades.

Internet Relay Chat: open group chat run by volunteers, organized into networks, rooms, nicknames and private chats.

No. Pick a nickname and you are chatting. Only claim a name with the network if you want to keep it long-term.

Nothing. Textce is free to download, with no account or payment step anywhere in setup.

Very. Thousands of rooms across hundreds of networks fill up every evening: hobby groups, open-source projects, local hangouts and late-night crowds.

No. Messages send instantly, scroll-back shows what you missed, times stay correct and long messages stay whole.

Yes. Each gets its own entry, nickname, rooms and sign-in. Hop between them freely.

Use each network's protected connection option and your messages are scrambled on the way.

Only if it is unclaimed. Claim important names with the network once, and Textce signs you in automatically from then on.

Textce reconnects and shows what it can. For every single missed line, use a Session Keeper. You do not need one to start: connect directly, and add a Session Keeper later if missing out starts to sting.

Type /msg nickname hello. Private chats live apart from room chatter, which is perfect for hellos and delicate questions.

Without a Session Keeper, lines sent while you were offline are simply gone.

Yes: themes, text size, spacing and colors, all saved on your device.

Mac, iPhone and iPad, Android, Windows, Linux and BSD. The chat is the same everywhere, so pick the device you will actually lounge with.

Check your download, free space, permissions, network choice, nickname and sign-in details.